Lately, when I’m stuck on a piece, I will print everything I’ve written and re-read it with a pair of scissors in hand. As I go, I will cut out the pieces that feel like they’re working: a phrase here, a sentence there, entire paragraphs if I’m lucky. Then I’ll lay out all the cut-out pieces on my desk and move them around, trying to find the right... See more
It’s pretty funny when you see how, being comfortable with being disliked, actually makes you even more likeable. It’s one of the many ways in which life can be really unfair.
So, what then is human centered design if it's failing most of the humans surrounding it? We were trying to broaden the aperture and bring the lens further back to look more coherently at everything that goes on when inserting a product, service, or built environment. What happens when you create something and put it into a human system?