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How principled leadership and the “harder is easier” rule protect companies from ROI-driven erosion of customer trust
TRANSCRIPT
But most leaders, when asked to defend their principles, can't do it because they've been taught ROI-based thinking. They've been taught shareholder primacy. They've been taught that that's the path of maximum profitability.
To give you like an easy contrast, Andrew Mason, the founder of Groupon, once told me this story. Everyone remember Groupon?
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Creative process as a mysterious force: research, dreaming, contradiction, and time cohering into transformative, spirit-nourishing art
TRANSCRIPT
And for me, when I love a poem, I try and take it as a charge. And so what does it mean if this is a possibility that we can work toward? And where does that come from? I mean, how did I know to write, she had some horses she loved, she had, I mean, how did any of us, you know, anyone, you know, a composer, a dancer, I know Melissa's out there, a
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AI hasn’t made my writing faster, but slower, because I now need to consciously avoid sounding like AI.
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