Sublime
An inspiration engine for ideas
The patients expect excellent dentistry. They tell people about the unexpected.
Dan Kennedy • No B.S. Ruthless Management of People and Profits: No Holds Barred, Kick Butt, Take-No-Prisoners Guide to Really Getting Rich
- Excellence in client satisfaction is an enforced standard.
David H. Maister • True Professionalism: The Courage to Care About Your People, Your Clients, and Your Career
Retention How happy are clients with your work? (1–5 scale is fine) How happy are you with your clients? (1–5 scale is fine) When/how often will you check in with past clients? Which clients turn into repeat clients? STAY ALIGNED:
