Sublime

Imperial Hospitality

Adria L. Imada • Aloha America: Hula Circuits through the U.S. Empire

Lisa Miller, the founder and CEO of VIE Partners, the best expense reduction and control consultancy in the health-care industry.

Dan Kennedy • No B.S. Ruthless Management of People and Profits: No Holds Barred, Kick Butt, Take-No-Prisoners Guide to Really Getting Rich

Surprise!: The Secret to Customer Loyalty in the Service Sector

Vincent P. Magnini

amazon.com

William Louis Dreyfus

Isadore Sharp • Four Seasons

Journal,

William B. Irvine • A Guide to the Good Life: The Ancient Art of Stoic Joy

Management Science 51, no. 10 (2005): 1494.

Sunil Gupta • Driving Digital Strategy: A Guide to Reimagining Your Business

study by the business publication Workforce Management,

Joseph Michelli • The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Cork’d (www.corkd.com),

Mike Veseth • Wine Wars: The Curse of the Blue Nun, the Miracle of Two Buck Chuck, and the Revenge of the Terroirists

Anchors around case studies on innovations and creative processes at 8 New Polymath enterprises - BP, Cognizant, GE, Kleiner Perkins, National Hurricane Center, Plantronics and more.