Sublime

The third type of transition has been from project to capability, as organizations commit to outcome goals. This realignment includes both technology and business areas of the organization. This typically happens as organizations become customer driven from the outside in, rather than from the inside out. Desired customer value outcomes are then su

“activity trap”:

Observe the patterns of mistakes to see if they are products of weaknesses.

R—Real World

tracked—and then revised or adapted as circumstances dictate.