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Include no more than four items in each chunk.
Weinschenk Susan • 100 Things Every Designer Needs to Know About People (Voices That Matter)

Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules
amazon.com
Avoid forcing people to multitask. It is difficult for them to do two things at once
Susan Weinschenk • 100 Things Every Designer Needs to Know About People
The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully (Consulting Secrets Book 1)
amazon.com
