Sublime

the common issue across all situations is creating conditions in which people’s ingenuity can be liberated for its best possible use.

The best organizations generate more value in less time, at lower cost, and seemingly with less effort. They are simply “wired to win.”

The best leaders create, sustain, and improve their organizations’ social circuitry,* the overlay of the processes, procedures, routines, and norms that enable people to do their work easily and well. While individual specialists are focusing their attention on the problems immediately in front of them, this social circuitry establishes the pattern

the incremental leader enjoys and protects their cognitive capacity to create enduring solutions. They use their technical experience to help people solve their Layer 1 and 2 problems when needed because they have redesigned processes in support of that goal. This is beneficial because their intense attention is needed only on the novel portions of