Sublime
An inspiration engine for ideas
Alita finds herself at the opposite end of the spectrum. A popular obstetrician, Alita received feedback from last year’s patient survey. Her reviews were glowing, and many patients made special mention of her attentive approach to their pregnancy questions. But several patients commented that Alita’s schedule often ran late, and that they resented
... See moreDouglas Stone • Thanks for the Feedback: The Science and Art of Receiving Feedback Well
People take jobs where their inner realities will be most relevant to the inner realities of the company, allowing them to express those realities and be seen. For consultants though, it is less important to be seen and more important to be seen through. In both senses: you are an optical instrument that enhances the vision of another and your
... See moreGrace Witherell • The Art of Gig, Volume 2: Superstructures
Can we develop systematic ways of helping, encouraging and, above all, ensuring that our people are skilled at client counseling in addition to being top technicians?
David H. Maister • Managing The Professional Service Firm
who can put their needs on hold and continually manage their tendencies.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
In 2008, attorney Kenneth Feinberg was appointed to a position in which he set the salaries of bank executives involved in the global financial crisis. He had to inform executives who made $5 million the previous year that they would only be making $1 million in the upcoming year. He expected them to be frustrated but understand, given the broader
... See morePaul Millerd • The Pathless Path: Imagining a New Story For Work and Life
Some people let these experiences scar them and prevent them from forming satisfying relationships in the future.
Carol S. Dweck • Mindset - Updated Edition: Changing The Way You think To Fulfil Your Potential
“I have a commitment to their families and their kids. As their kids mature, I make it a priority to personally get to know each of their kids, to advise and counsel them, and to take an interest in their success—to help them get summer jobs, complete a college application, deal with all those types of things. You need to be committed to the
... See moreRandy Street • Who: The A Method for Hiring
happens by helping them gain the skills and find the resources to make progress toward their goals.
Carol S. Dweck • Mindset - Updated Edition: Changing The Way You think To Fulfil Your Potential
In 2008, attorney Kenneth Feinberg was appointed to a position in which he set the salaries of bank executives involved in the global financial crisis. He had to inform executives who made $5 million the previous year that they would only be making $1 million in the upcoming year. He expected them to be frustrated but understand, given the broader
... See more