Sublime
An inspiration engine for ideas
use the following familiar categories: • Goals • Behaviors • Attitudes • Demographics
Ziv Yaar • User is Always Right, The: A Practical Guide to Creating and Using Personas for the Web
Once you’re consistently meeting the expectations of the majority of your customers, you’ve already done the most economically valuable thing you can do.
Matthew Dixon, Nick Toman, Rick DeLisi • The Effortless Experience
Initiatives that decrease WTS not only increase employee satisfaction, they also create powerful selection effects. In competition for talent, you
Felix Oberholzer-Gee • Better, Simpler Strategy: A Value-Based Guide to Exceptional Performance
identified the concrete, measurable results of having a strong workplace culture: a 4 percent turnover rate in 2006 versus a 30 percent industry benchmark and the 30 percent of unused available sick days.
Edward Hess • Grow to Greatness: Smart Growth for Entrepreneurial Businesses
Leading indicators provide personalized targets that all contribute to organizational results.
James D. Kirkpatrick • Kirkpatrick's Four Levels of Training Evaluation
And yet, ironically, for most companies, it’s rarely the metric first discussed—if it’s discussed at all. However, to build a truly great and lasting company, it must rise to the top. And what’s that metric? The percentage of key seats on the bus filled with the right people for those seats. Stop and think: What percentage of your key seats do you
... See moreJim Collins • BE 2.0 (Beyond Entrepreneurship 2.0): Turning Your Business into an Enduring Great Company
CHAPTER 2 Values: Workplace Motivators