Sublime

Hire fewer people, but pay them more. 4. Give recognition, and show appreciation. 3. Set clear expectations, and give employees a clear line of sight. 2. Don’t demotivate; “dehassle.” 1. Help people play to their strengths.

peer recognition

what separates us from monkeys and apes? It turns out, some surprising clues suggest we have an innate preoccupation with fairness and equality that chimps simply don’t.

For Hoffer, “True loyalty between individuals is possible only in a loose and relatively free society.” And this is true on a smaller scale and in less extreme situations as well. The genuine community is open to thinking and questioning, so long as those thoughts and questions come from people of goodwill.*5

George Buckley of 3M grants freedom by building trust with his employees. “A lot of CEOs think the role of the CEO is to be aloof, like a judge in a courtroom,” he told us. “But the role of the CEO is to inspire people, and you cannot inspire people unless you get to know them and them you. Don’t cut corners on that. It takes energy. CEOs are

Fundamentally, they are the result of an appropriate firmwide attitude toward clients—an attitude that must be created by the senior professionals of the firm through exemplary personal behavior and role modeling.

James Q. Wilson and George Kelling