Sublime
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Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
amazon.com
The Toyota Way: 14 Management Principles From the World's Greatest Manufacturer
amazon.com
The Goal: 40th Anniversary Edition: A Process of Ongoing Improvement
amazon.com
See Charlie Kiefer’s cameo “Executive Team Leadership,” (page 435).
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
applies to teams working across functions, joint ventures between organizations, union-management battles, suppliers and manufacturers,
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework
amazon.com
W. Edwards Deming, father of the quality movement, may have put it best: “If you can’t describe what you are doing as a process, then you don’t know what you are doing.”
Karen Dillon • Competing Against Luck: The Story of Innovation and Customer Choice
Normalmente, a raiz do problema é a falta de gestão básica do processo.