Sublime
An inspiration engine for ideas
Starbucks books as pure profit from cards deemed lost or permanently inactive. For
Hermann Simon • Confessions of the Pricing Man: How Price Affects Everything
Netflix CEO Reed Hastings once announced his company was canceling several big-budget productions. He responded: Our hit ratio is way too high right now. I’m always pushing the content team. We have to take more risk. You have to try more crazy things, because we should have a higher cancel rate overall. These are not delusions or failures of respo
... See moreMorgan Housel • The Psychology of Money: Timeless lessons on wealth, greed, and happiness
Bezos insisted that Amazon had to have a customer-friendly thirty-day-return policy, but it had no processes in place to handle returns;
Brad Stone • The Everything Store: Jeff Bezos and the Age of Amazon
Figuring out top of market can take a lot of time, but not as much time as finding and training a replacement when your best people leave for more money at another company. Even though it can be tough, it is Russell’s job (with help from HR) to understand what other organizations would pay Rani.