Sublime

The RGMs were thought of as the CEOs of their markets, holding responsibility for revenues and losses, the efforts of thousands of Ops folks, and were always closest to the trickiest problems in the business.

Sharing data around shifting trends in consumer behavior.

Y Combinator has another strong belief: founding teams should never grow beyond six until there is true product-market fit. Product-market fit (PMF) is the milestone of having created a product that customers are finding so much value in that they are willing to both buy it (after their test phase) and recommend it. Metrics that show whether PMF

Continuous recognition is a powerful driver of engagement:

Sometimes developing your basic goods and making the most effective use of them is best accomplished when you can go beyond the crowd and identify something distinctive on your own—that’s when really special things can happen.

entrepreneurial strategy,

We want to find the truth of how to make our business succeed. We need to dig for it—and dig deep—but every question we ask carries the very real possibility of biasing the person we’re talking to and rendering the whole exercise pointless.