Sublime

Achievement-Orange speaks of organizations as machines; Pluralistic-Green uses the metaphor of families.

that people—or, if you like, automata, algorithms—can and do act in situations that are not well defined.

Third, we are fearful creatures and go to great lengths to preserve a sense of certainty, even when we know it to be false.

In each case, a brilliant man put his company in jeopardy because measuring himself and his legacy outweighed everything else.

studying the motivations of individuals in isolation: the patterns we see are a fundamentally social affair. More, as Anderson

That is the true genius of organizations: they can lift groups of people to punch above their weight, to achieve outcomes they could not have achieved on their own.

When a core belief is questioned, though, we tend to shut down rather than open up. It’s as if there’s a miniature dictator living inside our heads,8 controlling the flow of facts to our minds, much like Kim Jong-un controls the press in North Korea. The technical term for this in psychology is the totalitarian ego, and its job is to keep out