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Communication and interaction are nurtured across all formal and informal boundaries.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
leaders within these complex contexts are inclined to focus solely on their project or their sector at most, assuming that they can change things if they could just get the ear of those who seem to be in charge. Their inability to use a more complex and systemic mode of analysis blocks their access to more comprehensive and effective forms of perce
... See moreSharon Daloz Parks • Leadership Can Be Taught: A Bold Approach for a Complex World
They can work relentlessly to foster a climate in which the principles of personal mastery are practiced in daily life. That means building an organization where it is safe for people to create visions, where inquiry and commitment to the truth are the norm, and where challenging the status quo is expected—especially when the status quo includes ob
... See morePeter M. Senge • The Fifth Discipline
The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done
amazon.com

Moreover, since structure in human systems includes the “operating policies” of the decision makers in the system, redesigning our own decision making redesigns the system structure.
Peter M. Senge • The Fifth Discipline
Learning in organizations means the continuous testing of experience, and the transformation of that experience into knowledge—accessible to the whole organization, and relevant to its core purpose.
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
Success in this game might mean increasing the skills of our people, our own capacity to learn, the quality of what we produce, or the quality of our workplace. The business would be rewarded for growing better instead of bigger.