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Competition in the market for the firm’s services will, over time, require the firm to seek out lower costs for projects of a particular type, and there will often be opportunities for an increasing proportion of juniors to be used on projects that, in the past, required a high proportion of senior
David H. Maister • Managing The Professional Service Firm
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edbs.mediaDropbox, in the years before its IPO, came to orient itself in a new direction—to focus on highest-value users in the highest-value networks interacting with the highest-value files.
Andrew Chen • The Cold Start Problem: How to Start and Scale Network Effects
Opaque Contracts
arxiv.org
a third group of clients, who have problems that they know can be handled competently by a broad range of firms. Rather than looking for the highest possible expertise, or the most prior experience, these clients will be seeking out a professional firm that can meet their needs for a prompt start, quick disposition, and low cost: They will seek the
... See moreDavid H. Maister • Managing The Professional Service Firm
Emerging Manager
Abie Cohen • 1 card
