Sublime

I came to learn that there are two helpful precursors that make overcoming the Dysfunctions easier and more likely. What I’m referring to is, first, the need to ensure that the people on a team are, in fact, capable of being team players.

“Remember, teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.”

The most powerful impact of having teams meet every day is the quick resolution of minor issues that might otherwise fester and create unnecessary busywork for the team.

Accountability is a buzzword that has lost much of its meaning as it has become as overused as terms like empowerment and quality.

When people don’t unload their opinions and feel like they’ve been listened to, they won’t really get on board.”

unified vision of the Management Team, the clear outlining of expectations, the determination to stay focused, and the discipline in following the process and vision.

Members of great teams improve their relationships by holding one another accountable, thus demonstrating that they respect each other and have high expectations for one another's performance.

requires levels of discipline and persistence.

then it's not real. The key is to keep doing it anyway.”