Sublime

Intel was Grove’s laboratory for management innovation. He loved to teach, and the company reaped the benefits.* A few days after getting hired, I received a coveted invitation to Intel’s Organization, Philosophy, and Economics course, known as iOPEC, a seminar on Intel strategy and operations. Resident professor: Dr. Andy Grove.

from the perspective of the identity model of decision-making, turning down the popper makes perfect sense. The thought process would be more like this: “I’m a firefighter. You’re offering me a popcorn popper to get me to view a film on safety. But firefighters aren’t the kind of people who need little gifts to motivate us to learn about safety. We

Lyndon Johnson, as part of his War on Poverty, wanted to “follow through” on the vanishing gains seen from Head Start. Concerned that “poor children tend to do poorly in school,” the Office of Education and the Office of Economic Opportunity sought to determine what types of education models could best break this cycle of failure. The result was Pr

“Dr. Nowicki, they are not interested in how to help people become more Internal; you are here because they want to learn how to make them more External. If they can do that, the people will be much easier for them to manage.” I have never forgotten this experience because it reminds me that scientific information can be used for good or ill purpos

For example, asking people what they think about a set of new product features is a highly invasive measure that can yield inaccurate results. By

beware of mistaking past accomplishments and experience for future potential. Background and talent determine where people start, but character skills shape how far they can climb.

A third sample of visitors was greeted warmly and given a small cup of yogurt. Even though the retail value of the yogurt equaled that of the key ring, it increased food purchased much more, to 24 percent. Why? Because visitors entered with a need for food, and matching the gift to the need made the difference.

Economically relevant information is discovered from experimentation, not deduced from a model.