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Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life
amazon.com
MAKE THEM AUTHORS, NOT WITNESSES. People aren’t specific enough when they tell stories. They tend to leave out the concrete details. But if you ask them specific questions—“Where was your boss sitting when he said that? And what did you say in response?”—they are likely to revisit the moment in a more vivid way.
David Brooks • How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen
Never Split the Difference: Negotiating as if Your Life Depended on It
Tahl Raz • 2 highlights
amazon.com
Never Split the Difference: Negotiating As If Your Life Depended On It
Tahl Raz • 20 highlights
amazon.com
Why Most People Are Only Giving 70%—and What Happens at 100% | John Amaechi for Big Think+
Big Thinkyoutube.com