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Every single person with whom you work has a vastly different set of needs. They are chaotic beautiful snowflakes. Fulfilling these needs is one way to make them content and productive. It is your full-time job to listen to these people and mentally document how they are built. This is your most important job. I know the senior VP of engineering is
... See moreMichael Lopp • Managing Humans: Biting and Humorous Tales of a Software Engineering Manager
As a workshop leader, how you teach is more valuable than what you teach. It’s not about charisma. It’s about being clear, consistent, appreciative, encouraging, caring, and optimistic. Real power comes from warmth, presence, and the ability to self-regulate and respond more naturally to whatever comes up in your group.
Liz Korabek-Emerson • Designing & Leading Life-Changing Workshops
Knowing the value you bring and trusting in your own perspective is the foundation of your edge.
Laura Huang • Edge: Turning Adversity into Advantage
Starts with One, It: Changing Individuals Changes Organizations
J. Stewart Black / Hal B. Gregersen
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based on what you know about each person.
Linda Holbeche • Organization Development: A Practitioner's Guide for OD and HR

The ONE Habit: The Ultimate Guide to Increasing Engagement and Building Highly-Effective Teams
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