Sublime

No livro, ele defende que para alcançar o sucesso é preciso sorrir, demonstrar interesse pelos outros e fazer com que as pessoas se sintam bem consigo mesmas.

The secret to making people like you is showing how much you like them!

By getting underneath people, you can sell to them more easily because you support them. It’s a form of love.

When you use Epoxy Eyes, it sends out signals of interest blended with complete confidence in yourself.

You will learn that as a leader your best means of moving people in your direction lies in setting the right tone through your attitude, empathy, and work ethic.

After the introduction, invest 99.9 percent of the conversation asking the other person questions about himself and his business. Do not talk about yourself and your business.