Sublime

helping others to productively express their views

Seek out and discuss the principles underlying the other side’s positions.

Your Intentions Are Complex.

A discussion between two or more people in which they hold (1) opposing opinions about a (2) high-stakes issue and where (3) emotions run strong.

break free of the Fool’s Choice that’s made you feel helpless to choose anything other than going on the attack or staying silent. Do this by asking: “What should I do right now to move toward what I really want?”

First, opinions vary.

Violence. Violence consists of any verbal strategy that attempts to convince or control others or compel them to your point of view.

When it comes to Crucial Conversations, you have only two choices: 1. Talk it out. 2. Act it out.

Second, clarify what you really don’t want.