Sublime
An inspiration engine for ideas
Watch for clever stories. Victim, Villain, and Helpless Stories sit at the top of the list.
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
helping others to productively express their views
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
We’re making this up as we go along because few of us have seen real-life models of effective communication skills.
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Your goal is to help others retrace their Path to Action.
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
WORD OF WARNING: BE ALERT TO WHEN THE TOPIC CHANGES
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
First, opinions vary.
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Engage. Examine what you were told.
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
You’re in a dèjá vu dialogue.