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The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully (Consulting Secrets Book 1)
amazon.com
Crucial Conversations Tools for Talking When Stakes Are High
Kerry Patterson, Ron McMillan, Joseph Grenny, Al Switzler • 4 highlights
amazon.com
“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.”
Tahl Raz • Never Split the Difference: Negotiating As If Your Life Depended On It
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Joseph Grenny • 12 highlights
amazon.com
The best way to solve a management problem, he believed, was through “creative confrontation”—by facing people “bluntly, directly, and unapologetically.”*