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CFRs (Conversation, Feedback, Recognition),

John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs

The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully (Consulting Secrets Book 1)

Gerald Weinberg

Cover of The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully (Consulting Secrets Book 1)

Crucial Conversations Tools for Talking When Stakes Are High

Kerry Patterson, Ron McMillan, Joseph Grenny, Al Switzler • 3 highlights

Cover of Crucial Conversations Tools for Talking When Stakes Are High

Design for How People Learn (Voices That Matter)

Julie Dirksen • 2 highlights

Cover of Design for How People Learn (Voices That Matter)

“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.”

Tahl Raz • Never Split the Difference: Negotiating As If Your Life Depended On It

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Al Switzler • 12 highlights

Cover of Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Difficult Conversations: How to Discuss What Matters Most

Cover of Difficult Conversations: How to Discuss What Matters Most

Two-way coaching, to

John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs

Design For How People Learn (Voices That Matter)

Cover of Design For How People Learn (Voices That Matter)