Sublime

If things don’t work out as planned, it’s unclear who is responsible for stepping in. With the advice process, the ownership for the decision stays clearly with one person: the decision maker.

tracked—and then revised or adapted as circumstances dictate.

Goal setting and reflection, where

Peter Drucker.

Can we become better than our competition at accumulating, disseminating, and building on our firmwide expertise and experience, so that each professional becomes more valuable in the marketplace by being empowered with a greater breadth and depth of experience?

That makes this volume profitable not solely for scholars and educators, but for leaders and managers themselves: it is a guide for creating a learning-based and leadership-nurturing organization similar to Heifetz’s classroom setting.

solution, of course, is to convert the past experience and expertise of the individual into the expertise of the firm by accepting the similar project, but utilizing a greater proportion of juniors on second-or third-time projects.