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The Lost Art of Thank-You Notes
Jeffrey Zaslow • The Last Lecture
The best way to get a powerful person’s attention: offer to help them.
As chief of staff, I reviewed thousands of requests for Reid’s time/attention/money. It was stunning how few requesters actually offered to help him on something. Amusingly, many requests were framed as if the asking party were doing Reid a favor by giving him the opportunity to... See more
As chief of staff, I reviewed thousands of requests for Reid’s time/attention/money. It was stunning how few requesters actually offered to help him on something. Amusingly, many requests were framed as if the asking party were doing Reid a favor by giving him the opportunity to... See more
Ben Casnocha • 10,000 Hours With Reid Hoffman: What I Learned
We find deep meaning in the act of serving.
Frances Frei • Uncommon Service: How to Win by Putting Customers at the Core of Your Business
According to Ken Chenault, the legendary former CEO of American Express and current chairman of venture firm General Catalyst, the job of a leader is to deliver on two sometimes conflicting mandates: creating hope, and defining reality.
The Definitive Drucker: Challenges For Tomorrow's Executives -- Final Advice From the Father of Modern Management
amazon.com
Get in Touch with Your Crayon Box
Jeffrey Zaslow • The Last Lecture
