Sublime

tracked—and then revised or adapted as circumstances dictate.

diagnose a struggling change

many practice groups continue to maintain expertise-based approaches to running their affairs when their marketplace is probably closer to the efficiency stage.

A person’s view of the current state

group of individuals

needed—because of increased interdependence—is a much larger number of people who have leadership skills, broadly defined.

Effective action begins when we overcome inertia. It demands recognition of the need to act and the courage to take the step—absent that, inertia rules. Once in motion, we must constantly surveil our actions to determine if they are contextually appropriate, or if their intended effect backfires.

If you’re already spinning your wheels wondering whether you need to retrofit your team to a new model, the study offers a word of caution. The study found that shifting models midstream was very damaging, often leading to an exodus of disgruntled employees, which badly hurt financial results. This conclusion should convince leaders that they