Sublime
An inspiration engine for ideas
Kindness is about intentionally creating and maintaining the right environment in your organization so that frontline employees can deliver an enthusiastic guest experience.
Joel Manby • Love Works: Seven Timeless Principles for Effective Leaders
The importance of relentless learning and seeking valuable insights from unconventional sources, including frontline employees.
TRANSCRIPT
I just did this episode with Jimmy Iovine. He's a very fascinating person. And he has this great line. He said, great can come from anywhere. Yes.
And then you have this other thing. I'll get back to that question. Great can come from anywhere. He's in the music business. His point was that he was trying to help.
He was partners and a mentor of Dr.
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it’s all about desire, attraction, and warm, fuzzy feelings.
Joel Manby • Love Works: Seven Timeless Principles for Effective Leaders
DAN KENARY, a former commercial bank loan officer, is cofounder and CEO of Harpoon Brewery.
Mike Lewis • When to Jump: If the Job You Have Isn't the Life You Want
Yuri Narozniak
Talented people—the kind any leader should want to be surrounded by—don’t like to be told what to do. They want to figure things out.