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We find deep meaning in the act of serving.

Frances Frei • Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Yet the decision to step down from a position of power—to value family over professional advancement, even for a time—is directly at odds with the prevailing social pressures on career professionals in the United States.

Anne-Marie Slaughter • Why Women Still Can’t Have It All

Imagine how difficult it is for any potential customer to navigate the modern decision landscape.

Martina Lauchengco • Loved: How to Rethink Marketing for Tech Products (Silicon Valley Product Group)

What finer characteristics could a system like capitalism seek in a worker?

Micki McGee • Self-Help, Inc.: Makeover Culture in American Life

The system itself — which, like so many corners of the American labor market, still assumes the support of a partner that does not work full-time outside of the home. If you have that support, you will excel. If you don’t, you either have to make enough money to buy it, or you will (perhaps in slow motion, but inevitably) drown.

Anne Helen Petersen • The Expanding Job

My extensive reading on How the Privileged Guilty Left Fucked Things Up taught me:

Periods of elite overproduction and the resulting status anxiety lead to Awokenings. Women are being overproduced this time in unprecedented numbers without ‘hard’ valuable skills in the labor market. This creates an incentive for the HR-ification of everything.
Women’

“Joan felt this no-talent woman patronized her. A lot of times women feel they have to have balls that bang in the basement, because Hollywood is a boys' club. The boys get paid more. The women are second-class citizens, now and forever.”

Sara Davidson • The Didion Files

Hours after the Paul Weiss news broke, an associate at Skadden Arps sent a firm-wide email: "Please consider this email my two week notice, revocable if the firm comes up with a satisfactory response to the current moment...We do not have time. It is now or it is never, and if it is never, I will not continue to work here."

Anna Bower

x.com

For the women who were managing households, raising children, and holding down jobs, the appeal of having it all had led most unexpectedly to the reality of having less and less.