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solution, of course, is to convert the past experience and expertise of the individual into the expertise of the firm by accepting the similar project, but utilizing a greater proportion of juniors on second-or third-time projects.
David H. Maister • Managing The Professional Service Firm
The problem, McLean decided, was the maritime mindset: Pan-Atlantic’s staff, experienced in the slow-moving ways of the maritime industry, did not know how to sell to an industrial traffic manager who cared not about ships, but about getting freight to the customer on schedule at low cost. McLean brought in a team of aggressive young trucking execu
... See moreMarc Levinson • The Box: How the Shipping Container Made the World Smaller and the World Economy Bigger - Second Edition with a new chapter by the author

leverage is also central to its economics.
David H. Maister • Managing The Professional Service Firm
Ecology
Lucas Jackson and • 15 cards
Leadership
Patrick Devlin • 7 cards
Make all lateral, cross-functional dependencies explicit.
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
Leadership Development
Mo • 6 cards