Sublime

In the world of work, Contributors are like the plastic soccer players on a foosball table—well spaced but locked into position along the rod. They can spin but easily miss the action. In sharp contrast, Impact Players operate more like the best live-action midfielders, who watch for developing action and then shift up- or downfield to play where t

What helped tamp down this risk—that of insubordination and continued whisper guidance informed by the unit-level narrative—was the fact that McChrystal himself would become personally responsible for approving and considering new nominations for liaison roles. This was not only helpful in ensuring that the individuals selected held the right perso

One of the most important ideas in this book is that it is only by deviating from a narrow, short-term self-interest that we can generate anything more than cheap talk.

But there is yet another use of personality psychology: namely, as a way of developing a common language so that you and your team can discuss and evaluate claims about personality. We suggest using Five Factor theory in this manner.

Social learning and social contagion played a role in creating the narrative of each of our organization’s tribes. When influential members of one team demonstrated a willingness to blame other teams for operational miscues or whisper criticisms of leaders in the organization, it set a standard for other members of these units. This formed highly c

The text involved two sub-topics: measurement of intelligence, and structure of intelligence.

What they are is determined by the laws of physics, but what they mean is determined by the laws of psychology.