Sublime
An inspiration engine for ideas
What are the user and customer behaviors that drive business results? (This is the outcome that we’re trying to create.) How can we get people to do more of those behaviors? (These are the features, policy changes, promotions, etc that we’ll do to try to create the outcomes.) How do we know that we’re right? (This uncovers the dynamics of the syste
... See moreJoshua Seiden • Outcomes Over Output
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Nir Eyal • Hooked: How to Build Habit-Forming Products
Studies have shown that while such results-based approaches can deliver progress in the short term, in the long term they risk collapse. Two academics from Oxford studying the National Health Service in the UK recently remarked:
Joi Ito • The Social Labs Revolution
Harkness recognized that the clinic was catering to the wrong side of the patient interaction. Rather than being designed for the patient’s convenience and betterment, it had been designed with the provider in mind. Our veterans were spending their days going from program to program . . . We were asking people struggling with mental illness to come
... See moreElizabeth Bradley • The American Health Care Paradox: Why Spending More is Getting Us Less
The government had finally figured out that giving choices to people on welfare was not such a great idea, and it was also expensive. Instead of giving people a welfare check, they started putting welfare recipients directly into government housing and serving them meals in a cafeteria. If the government could drive the cost of that housing and foo
... See moreMarshall Brain • Manna: Two Visions of Humanity's Future
The Subscription Value Loop: A framework for growing consumer subscription businesses
Phil Carterlennysnewsletter.com
Burnett would come up with a new method for crafting a happier, more fulfilling existence; he called it ‘designing your life’. By applying design thinking to personal development, Burnett thought he could help people live in ways that were truer and more authentic, an approach that eventually formed the basis of the ‘Design Your Life’ course at Sta
... See moreAli Abdaal • Feel-Good Productivity: How to Do More of What Matters to You
providing a guaranteed basic income
Keith Payne • The Broken Ladder: How Inequality Changes the Way We Think, Live and Die
The intermittent nature of today’s careers creates an unprecedented set of problems for social insurance. Such mechanisms that were designed for linear career paths are ill-fitted to respond to the needs of individuals whose working lives have become increasingly diverse, discontinuous and multiform. Because traditional social insurance is often li
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