Sublime

Business strategist Peter Drucker wrote that what gets measured, gets managed.

volunteer task forces of nurses are set up that, in addition to their work with patients, investigate a new topic and build up expertise (for instance, how Buurtzorg should adapt in response to new legislation).

class privilege,

focusing the collective efforts of the firm’s principals around carefully chosen areas of experience would…

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Each quarter we try to study an admirable company and discuss it with our Operating Group managers and board members. We focus on high performance conglomerates that have demonstrated at least a decade of superior shareholder returns.

At the end of the quarter, a lone HR person ran around like a Jack Russell, nipping at managers’ heels to get updated numbers before the board meeting.