Sublime

In summary, successful businesses operate with a crystal clear vision that is shared by everyone. They have the right people in the right seats. They have a pulse on their operations by watching and managing a handful of numbers on a weekly basis. They identify and solve issues promptly in an open and honest environment. They document their process

How can I get my business to work, but without me? • How can I get my people to work, but without my constant interference? • How can I systematize my business in such a way that it could be replicated 5,000 times, so the 5,000th unit would run as smoothly as the first? • How can I own my business, and still be free of it? • How can I spend my time

“Routine sets you free” is a key driving principle behind our methodologies and tools.

You’ll be successful with

Focus on Growth and Customers as Assets. Remove Survey Score Addiction. Identify Your Power Core. Know What Helps or Hinders the Work. Unite Leadership and Connect Talk to Action. Eliminate the “Baloney” Factor. Tell the Story of Customers' Lives. Care Why Customers Stay or Go. Improve the Business Engine. Earn the Right to Do This Work.

if I could deliver marketplace acceptance to them

It’s a book about personal transformation and reaching the highest levels of performance and success. Put more bluntly, this is a book about producing bigger and better results in the absolute most effective way possible—in the only way possible.

Vision without traction is merely hallucination.

explore, thrive, and perform.