Sublime
An inspiration engine for ideas
We find deep meaning in the act of serving.
Frances Frei • Uncommon Service: How to Win by Putting Customers at the Core of Your Business
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
amazon.com
Frances Frei and Anne Morriss tackled in their book Uncommon Service.
Dorie Clark • The Long Game
My notes from Anna Wintour’s biography turned into maxims:
1. Hire talented people as found, not as needed.
2. Taste is as rare as a unicorn.
3.Your employees should describe you as “easy to understand.”
4.Pretend to be... See more
EMPOWERED: Ordinary People, Extraordinary Products (Silicon Valley Product Group)
amazon.com
The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last
amazon.com
The best PMs I’ve worked with are “full stack.” And I think the rise of full stack PMs will usher in a new golden age for product managers:
Companies are shrinking team size, AI is creating more leverage per employee, and product leaders are gaining more scope and influence.
For some PMs,... See more
Gagan Biyani 🏛x.com
If you want to know how to talk about your company—its product launches, in a crisis, or any other time—you call @lulumeservey
Sadly, her client roster is full. But, she publishes amazing writing on “going direct” that we can all use, and has share lots of her ideas here. Enjoy! https://t.co/V5KA1x0GtR