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Send the Right Signals to Your People
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
in its recruiting, it looks for “SWANs”: people who are Smart, Work hard, are Ambitious, and Nice.
David H. Maister • Managing The Professional Service Firm
To make matters even simpler, several companies researched for this book have decided on a budget at the individual or team level to be used for outside training, no advice process needed. At Buurtzorg, for instance, a principle emerged that teams could spend three percent of revenue on training without needing to consult.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
Bakke would often introduce AES’s management practices to the new group of colleagues by asking them what assumptions owners and managers of a typical factory hold about their workers.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
A full program to differentiate the firm through client service requires action on five fronts (in this order): 1. Measurements 2. Management 3. Tips and tools 4. Training 5. Rewards
David H. Maister • Managing The Professional Service Firm
The higher one rises in an organization, the more one must be a generalist.
Michael W. Preis • 101 Things I Learned® in Business School (Second Edition)
Meeting overload in traditional organizations is particularly acute the higher you go up the hierarchy.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
own judgement of what is important and what is not.
Sönke Ahrens • How to Take Smart Notes: One Simple Technique to Boost Writing, Learning and Thinking
