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home, when she uses the brand—and is delighted, or isn’t.”
Sunil Gupta • Driving Digital Strategy: A Guide to Reimagining Your Business
you should monitor individual retailer PL shares for…
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Jenni Romaniuk • Better Brand Health eBook
The fact that the people who built the site didn’t care enough to make things obvious—and easy—can erode our confidence in the site and the organization behind it.
Steve Krug • Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter)
Michael Norton, a professor of management at Harvard Business School and a coauthor of the book Happy Money,
Tim Leberecht • The Business Romantic
- Effective executives know where their time goes.
Peter F. Drucker • The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
Money seems to burn a hole in my pocket.
Nancy Levin • Worthy: Boost Your Self-Worth to Grow Your Net Worth
duplicitous
Elizabeth Gilbert • The Signature of All Things: A Novel
IT’S BEEN well-documented that there is a growing sense of entitlement among young people today.