Sublime

Aligning a business’s strategy, culture, structure, execution process, leadership model, human resource policies, measurement, and rewards on motivating the right behaviors that create long-term value are mission critical.

used the Gallup Organization’s Web-based StrengthsFinder Instrument to pinpoint their five signature strengths,

satisfied employees make for satisfied customers.

Service companies generally scaled behind sales, booking business opportunities and then expanding the service capabilities by hiring people to meet the demand.

8. Cultures are reinforced by aligning consistently one’s culture with measurements and rewards.

how can you create an environment where employees are engaged in the daily pursuit of excellence?

“We set up as if we were a larger company right from the start.

Evolution to a coaching/mentoring role requires the entrepreneur to move toward becoming a leader whose mission is to help others to be all they can be.

Most value-creating improvements are improvements to business processes—the how you do business.