Sublime
An inspiration engine for ideas
- Problem-Solving Together
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
The Observer’s Insight
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
The Harvard Negotiation Project
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
The Identity Conversation.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
- Learning Their Story
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most

They Have Limitations Too.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
Both mild acts of aggression when, if spoken, inevitably lead to defensiveness. Your objective is to help the client express the reservations more directly.