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It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture
amazon.com
We find deep meaning in the act of serving.
Frances Frei • Uncommon Service: How to Win by Putting Customers at the Core of Your Business
GINNI ROMETTY Former Chairman, President, and CEO, IBM
David M. Rubenstein • How to Lead: Wisdom from the World's Greatest CEOs, Founders, and Game Changers
Seek ambition. Hire character. Train talent.
Brian Collins • 101 Design Rules
Minding the Store by my new contact Stanley Marcus. “It changed my life,” Steve says. “It helped me find my calling as a merchant. It showed me that being a merchant could be a noble thing, something more than just selling stuff to people.”
Gene Stone • Love Is the Killer App: How to Win Business and Influence Friends
Setting the Table: The Transforming Power of Hospitality in Business
Danny Meyer • 5 highlights
amazon.com- Greatness starts with superb people.
Patricia Ward Biederman • Organizing Genius: The Secrets of Creative Collaboration
GINNI ROMETTY Former Chairman, President, and CEO, IBM
David M. Rubenstein • How to Lead: Wisdom from the World's Greatest CEOs, Founders, and Game Changers
OPRAH WINFREY CEO, Oprah Winfrey Network (OWN); Actress and Producer