Sublime
An inspiration engine for ideas
— Dale Carnegie
Brain Food: The 98/2 Rule
you can make someone want to do what you want them to by seeing the situation from the other person’s point of view and “arousing in the other person an eager want.”
Dale Carnegie • How To Win Friends and Influence People
PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves.
Dale Carnegie • How to Win Friends and Influence People
Use encouragement. Make the fault seem easy to correct.
Dale Carnegie • How to Win Friends and Influence People
Dite a vostro figlio, a vostra moglie, a vostro marito o a un vostro dipendente che è uno stupido, uno sciocco, che non è capace di far niente, che quando agisce sbaglia, e avrete distrutto qualsiasi incentivo a migliorare; ma usate la tecnica opposta, abbondando di incoraggiamenti, facendo sembrare facile ogni problema, facendo sentire all’altra
... See moreCarnegie Dale • Come trattare gli altri e farseli amici (I grandi tascabili) (Italian Edition)
How to Win Friends and Influence People
"If there is any one secret of success, it lies in the ability to get to the other person's point of view and see things from that person's angle as well as from your own"
—Henry Ford
start with a drop of honey
know what they want and show them how
emphasize the things on which you agree (YES, YES avoid NO)
ask
Start thinking of strangers as people who can bring new dimensions to your life, not as persons to be feared.
Debra Fine • The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills -- and Leave a Positive Impression!
The little word “my” is the most important one in human affairs,