Sublime

These questions offer a nonthreatening look into our past or current life situations. They’re designed to help us get to know each other at a safe but accelerated pace.

Mike’s Tips & Tricks

Be creative.

Pareto Principle, commonly known as the 80/20 rule. For the history buffs: Vilfredo Federico Damaso Pareto was an Italian economist who studied the distribution of wealth in Italy in the late 1800s. He discovered that 20 percent of the Italian population owned 80 percent of the land. Then he looked at his garden and observed that 20 percent of the

being techno-geeks, coming across as a regular person who just happens to excel with technology can be a major benefit. Since most salespeople, which we are generalizing here, are relatively social, you can accomplish a lot by sharing just a little about yourself. Add in asking for help or advice, particularly on building a relationship with a new

Even if you want to be big someday, remember that you never need to act like a big boring company. Over ten years, it seemed like every time someone raved about how much he loved CD Baby, it was because of one of these little fun human touches.