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looping for understanding.[*]

Charles Duhigg • Supercommunicators: How to Unlock the Secret Language of Connection

Sievers began referring to these people as high centrality participants.

Charles Duhigg • Supercommunicators: How to Unlock the Secret Language of Connection

“What’s the best part of working here?,”

Charles Duhigg • Supercommunicators: How to Unlock the Secret Language of Connection

Inside Apple -- From Steve Jobs down to the janitor: How America’s most successful—and most secretive—big company really works.

Cover of Inside Apple -- From Steve Jobs down to the janitor: How America’s most successful—and most secretive—big company really works.

Fast Friends Procedure.

Charles Duhigg • Supercommunicators: How to Unlock the Secret Language of Connection

Apple encourages big thinking but small everything else.

Ken Segall • Insanely Simple: The Obsession That Drives Apple's Success

he explained, had created an atmosphere of trust.

Charles Duhigg • Supercommunicators: How to Unlock the Secret Language of Connection

The Power of Habit: Why We Do What We Do, and How to Change

Charles Duhigg • 3 highlights

Cover of The Power of Habit: Why We Do What We Do, and How to Change

Smarter Faster Better: The Secrets of Being Productive

Cover of Smarter Faster Better: The Secrets of Being Productive