Sublime

find the source code of human emotion: experiences.

1. Greatness starts with superb people.

Telling personal stories helps you put experience into perspective.

“The greatest communicators of all time,” says communication expert Nancy Duarte—who has spent her career studying the shape of superb presentations—start by establishing “what is: here’s the status quo.” Then, they “compare that to what could be,” making “that gap as big as possible.”

When you represent knowledge, opportunity, selflessness, and intimacy, you are not just a service provider or a product. You are fun, you are interesting, you are valuable; you take people places they have never been before, you show them books they have never heard of, you introduce them to people they never dreamed they would meet—in short, you a

transcending and including who she had been to become a different kind of leader.9

Leadership on the Line by Ronald A. Heifetz and Marty Linsky,

That shift from judgment to learning is at the heart of a co-active conversation.