Sublime
An inspiration engine for ideas
I want to personally apologize to the @figma community for this outage. Obviously downtime like this is unacceptable and we at Figma hold ourselves to a higher standard. (1/4)
Dylan Fieldx.comi messed up, big time.
i called someone who was trying to HELP ME a scammer...
that person who is 100% NOT a scammer, and a very very kind human is @garkobuild
im incredibly sorry Garko, thank you for helping me keep my business secure. https://t.co/B7IWTtonSw
jack friksx.comHow to say you’re sorry
David Heinemeier Hansson • Rework
A good rule of thumb is to take the word that out of your apology. Instead of saying, “I’m sorry that…”, start by saying, “I’m sorry I…” This acknowledges upfront that you were the one responsible for the hurt and goes farther than “I’m sorry that you feel that way” ever will.
