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When we perceive someone's behavior negatively, we often jump to conclusions and make assumptions about why someone acted the way they did. When giving feedback to that person, it can be hard to stay objective. Situation-Behavior-Impact (SBI™) is a tool developed by the Center for Creative Leadership that helps you remove judgement out of the... See more

The statistical and the beautiful cannot coexist.

A user of Patreon, in other words, is limited to whatever tools Patreon makes available. If you want to offer some kind of functionality that isn’t within the company’s product development plan, then tough luck. In Shapiro’s view, Patreon shouldn’t be its own platform, but rather should exist as a Koji. In fact, he predicts that, within a few... See more

As information technology proliferates, low skilled people won’t be taken advantage of anymore, they simply won’t be able to contribute meaningfully to the economy.

One of the most remarkable traits of human intelligence, highlighted by the GMM, is opportunistic learning: the ability to draw a lasting rule from a very small number of experiences, sometimes just one. This stands in stark contrast to AI’s dominant approach, based on massive data repetition. For humans, a single experience, especially if... See more

Products that give people a feeling of mastery the first time they use it make people feel especially in control. People love to feel as if they are in control.

Emilia-Romagna is a region in Italy known for having one of the highest quality of life indices and lowest rates of unemployment, partially because coops make up 30% of the region’s GDP and involve 2/3rds of the population as members.