sari

The second potential conversion strategy is the creation of a federation. In this scenario, a company could reorient itself toward the community by distributing decision-making powers to moderators and users of the platform. In order to seamlessly do this, the startup would need to first convert to a benefit corporation. The third option involves t... See more

My view is that some centralization of decision making is generally necessary in the early days of a project. The best projects will likely be designed to be decentralized across all facets of the org for the long-term, but not necessarily right from the beginning.

Let’s assume the average vertical SMB customer spends about $1,000/month on software and services. Of that, $200 per month will typically be on traditional software (e.g., ERP, CRM, accounting, marketing), and the rest on other financial services (e.g., payments, payroll, background checks, benefits). In a traditional vertical SaaS business, the on... See more

For at least a decade now, we have been observing what I call a prestige-defection dynamic (1, 2). The value of a prestigious affiliation is decreasing relative to the value of owning the authentic attention of an audience. Thus, New York Times journalists quit to write on Substack, professors quit academia to teach independent courses online, etc.... See more

The noble but undervalued craft of maintenance could help preserve modernity’s finest achievements, from public transit systems to power grids, and serve as a useful framework for addressing climate change