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“I'm not striving towards some end state for Colossus. Big, hairy, audacious goals may work some of the time, I'm actually very suspicious of them. I actually think most of the time they're very bad.”

Although this incentive system is effective for those willing to put in the work, Wikipedia remains prominently written by only 1% of its contributors and similar to most content platforms, a majority of users spend their time as “lurkers” or “free riders.” This crucial conversion from “passive” to “active” comes down to the fulfillment of our need... See more

If you think about it, Slack is basically a search engine powered by humans: Most Slack messages are just questions. It’s 911 for when everything else fails. So if Slack had access to your entire knowledge base, it could answer at least the most commonly asked questions automatically.