sari

- How do you find a balance between process and results?

2. Education is a little bit against human nature. If you look at how people use their phone, the majority of people are using their phone to communicate and entertain (play games, using social media, or messaging).

Zoom, actually, I think used the original internet concept of reducing friction. Go back three years before Zoom, remember how painful it was to download an app like BlueJeans or Skype. It was so painful. Even today when people send me a BlueJeans link, I'm like, "Please guys, let's not do this. Please go to Zoom." You want one click, start talking... See more

FB’s has an interface problem, not an algorithm problem… because people won’t affirmatively click on the things they actually deep down want to watch