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Generative AI is quite good at certain parts of the value chain of knowledge work, but thinks quite differently from humans. Anthropic, a company that focuses on understanding how AI works, has found that humans working side-by-side with expert AI assistants to perform various tasks produce superior performance compared to either the AI or a human

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In January 2015, Airbnb launched a social media campaign with the hashtag #OneLessStranger. More than 3,000,000 people worldwide joined the campaign in just three weeks, creating content and actively talking about the campaign.

What’s so interesting about the Dolly Parton Challenge is how it conveys something that everyone implicitly understands: we all have disparate identities across the internet.

Cross River Bank is an interesting example; a major line of their business is originating loans for fintechs which are then largely sold to funding sources that the fintech has lined up (such as investors looking for yield in a low interest environment). This gives CRB an interesting cross section of credit risk across the U.S. footprint of their c... See more

When I have a piece of writing in mind, what I have, in fact, is a mental bucket: an attractor for and generator of thought. It’s like a thematic gravity well, a magnet for what would otherwise be a mess of iron filings. I’ll read books differently and listen differently in conversations. In particular I’ll remember everything better; everything wi

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